ISO 9001 is a globally recognized standard which outlines the requirements needed to implement a Quality Management System (QMS) in any given organization. The QMS is a set of policies, processes and procedures required for planning and execution of production, development and service within the core business area of an organization. (i.e. areas that can impact the organization's ability to meet customer requirements.)
The Wiley X, Inc. QMS integrates the various internal processes within the organization and provides a process approach for project execution. The Wiley X, Inc. QMS enables us to identify, measure, control and improve the various core business processes that will ultimately lead to improved business performance and customer satisfaction.